![]() Close your iOS settings and open the Device Policy app to complete the setup.Wait until your administrator approves your device. If your administrator needs to approve your device, you’ll receive an email. Tap Install Trust to accept Remote Management.If prompted, enter your passcode and tap Install.Close your web browser and open your iOS settings.When your web browser opens and tries to download the profile, tap Allow Close.Complete the steps below for your iOS version. ![]() If prompted to install a security profile to keep your data safe, tap Download.If you're a 2-Step Verification user, enter a verification code when prompted.If you haven’t already signed into that account on your device, tap Add Account and enter your username and password. Select the Google Workspace account you want to use with the app. ![]() Enable Safari in your device settings at Settings General Restrictions.Įxpand all | Collapse all Collapse all Download and set up the Device Policy app.Devices running older versions than iOS 14 may still be able to get an earlier release of the Device Policy app, but they won't get the latest features.You try to sign in to a third-party app using the account you use for work or school.Your administrator wants to manage corporate apps on your device.Your administrator enforces certain security policies for mobile devices.Your administrator can use this app to keep your organization’s data secure. If you use an iOS device for work or school, you might need to install the Google Device Policy app as a security measure. If it doesn't, you may want to contact Apple's customer support.This article is for Google Workspace customers. Unless you have a serious problem with your iPhone, this should work. If you follow all of these steps and the update never completes, restart the phone and try again. Be sure you have plenty of battery life left before you start the update, or plug in your phone to charge during the update.If using another device that's sharing the same Wi-Fi network, avoid doing anything that's highly Wi-Fi intensive, like watching a video.Don't turn off your Wi-Fi or leave range of the Wi-Fi network while the update is in progress.This isn't necessarily an indication of a problem. You should expect that the update will take a while - the update file must first be downloaded to your phone, and it can be very large. If you're updating over a slow internet connection, it can take a long time. Click "Download and Update" and allow the update to be installed to your phone. Click "Summary" in the pane on the left, and then click "Check for Update" on the right.ĥ. When it appears, click the iPhone icon in the upper left of the iTunes screen.Ĥ. Connect the iPhone to the computer using a connection cable.ģ. If you have access to a computer with iTunes installed, you can install the update using iTunes:Ģ. If it's not practical to make enough room to install the update, you have another option. You can follow the advice in our article " How to free up space on an iPhone that's running out of storage. You might be able to make space for the update by deleting apps and data from your iPhone. This is the most likely reason an update fails, especially if you have an iPhone with relatively little storage space - you're more likely to encounter this problem on an iPhone with 32GB of memory than one with 256GB of space. ![]() Even if your phone is low on memory, you can install an update by connecting your phone to iTunes.
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